Job Description

Job Profile:

Infrastructure/Systems Administration T1

JR Type:

Competitive

Job Category:

Information Technology

Minimum Clearance Required to Start:

TS/SCI with Polygraph

Percentage of Travel Required:

None

Type of Travel:

None

Program/Opportunity Name:

Program | GES

Referral Bonus Plan:

$7,000

* * *

Job Description:

What You’ll Get to Do

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

• May coach and provide guidance to less-experienced professionals

• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Group:   Help Desk                          

Team:    Tier 1

More About the Role

• Day Shift M-F

• Customer service

• ServiceNow Ticketing System

   

You’ll Bring These Qualifications

• HS/GED and 5 years experience or Bachelors

These Qualifications Would Be Nice to Have

• Customer service

• ServiceNow Ticketing System

• IAT Level 1

• CompTIA A+ CE

• CompTIA Network+ CE

*Training Not Acceptable to Meet CE Requirement*

 

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have driven our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$45,900 - $91,800

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