Job Description

Company:

Qualcomm India Private Limited

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

JD below.

We are looking for Technical Account Manager(TAM) with proven track record of product level ownership & commercialization into major OEMs. Ideal candidate for this position would have worked in the mobile hardware/software ecosystem - OEM or ODM and led and managed hardware/software delivery of a major project into an OEM.

Minimum Qualifications:

• Bachelor’s degree in engineering, Information Systems, Computer Science, or related field and 5-7 years of Software Applications Engineering, Software Development experience, or related work experience.
• 3+ years of experience with debugging techniques in either of following technologies.
  • Core BSP (Peripherals, Boot/File Systems, Thermal, Performance, Power), AP Software
  • Multimedia Technologies ( Camera, Display, Audio, Video, Graphics)
  • Modem/RF Protocols

Responsibilities include:

• Performs root cause analysis on customer problems to identify underlying issue.
• Works with internal R&D team to customize Qualcomm software to meet customer requirements.
• Leading and coordinating engineering resources in resolving complex technical issues.
• Work with customer to understand the requirements details, work with engineering and Product teams and prepare development plan.
• Providing Technical support to business development.
• Acts as a technical resource in select areas of expertise ( say either Core BSP , Multimedia or Modem/RF technologies).
• Create bridge between customers and Qualcomm to facilitate timely and quality problem resolution of customer products. 
• Build strong relationship with customers (OEM/ODM) and deep involvement in the technical execution of the projects.
• Negotiating, establishing, and managing effective technical support activities & plans towards customers satisfaction
• Tracking customer program schedules and priorities, risk management.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of experience with debugging techniques.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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