Note: This position will follow our hybrid work model, we expect the selected candidate to be in the office 2-3 days a week at the St. Petersburg, FL Corporate Office location.
Job Summary:
This software engineering technology manager on the Client Access core team will support the Raymond James product team to build and support the Raymond James digital client experience.
Extensive contact with all management levels and other internal customers is required to identify, research, analyze and resolve complex information technology issues.
Manages team responsible for application development and modification and/or maintenance of applications. Incumbents must have in-depth knowledge of development tools and language and be able to work closely with business partners to define requirements for systems applications.
Essential Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Knowledge of:
Strong critical thinking and ability to think out-of-the box.
Self-motivated and able to perform under pressure.
Strong analytical and problem solving mind-set.
Excellent interpersonal skills and be able to build consensus across teams.
Skill in:
Managing and delivering software projects both vendor purchased and in-house developed.
Working with vendors for software solutions.
Managing resource allocations and budget.
Strong analytical and problem solving mind.
Agile methodologies.
Excellent communication skills - oral %26amp written.
Ability to:
Perform under pressure and be self-motivated.
Dive deep into application design and architecture and/or the willingness.
Collaborate with our business partners to understand and implement their requirements.
Collaborate with technical and functional leads.
Collaborate across functional areas with the other development managers in the department.
Create/maintain a competitive organization by attracting, developing, and retaining talent to ensure people with the right skills %26amp motivations are in the right place at the right time to meet business needs.
Build a cohesive team and develop structure %26amp direction to meet or exceed customer needs.
Leverage systems %26amp processes to attract, develop %26amp retain talented individuals.
Provide feedback, empowerment and coaching to help others excel in current and future job responsibilities.
Create a trusting work environment where people can realize their full potential.
Build and maintains strong internal and external relationships. Enhances the customer service experience to drive competitive advantage.
Ensure customer perspective is driving force behind business decisions and activities.
Ensure customer solutions, practices and procedures are carried out and achieve their objectives.
Build strategic partnerships within the organization to collaboratively execute business goals.
Interact with others in a way that promotes openness %26amp trust and gives confidence in one%26rsquos intentions.
Gain competitive advantage by developing, supporting and/or promoting innovative strategies, products or processes which align with the firm%26rsquos vision and goals and enhance the firm%26rsquos reputation/brand.
Identify and drive organizational changes needed to adapt to changing customer and market demands.
Communicate information in a compelling way that drives others to achieve team and firm goals.
Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
Execute business and organizational objectives that build and support sustained revenue growth, maximize firm results, and effectively leverage people/processes.
Align communication, accountability, resources %26amp processes to ensure strategic priorities yield measurable and sustainable results.
Tenacious work to deliver team goals with the greatest potential for producing positive business results.
Establish high standards and challenging goals for individual, team, and organizational accomplishment.
Occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.
Education/Previous Experience:
Minimum of a Bachelor%26rsquos degree in Computer Science, MIS or related degree and seven (7) years of relevant experience including management or leadership experience or an equivalent combination of education, training and experience (preferable at a financial services company).
Financial Services experience preferred.
Licenses/Certifications:
None required.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm%26#39s core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm