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Job Snapshot
-
Employee Type:
Full-Time -
Location:
Redmond, WA -
Job Type:
-
Experience:
Not Specified -
Date Posted:
11/6/2024
Job Description
Zachary Piper Solutions is seeking a TechOps Administrator to support a critical Security Operations Center in Atlanta, GA OR Redmond, WA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.
Clearance: TS/SCI Full Scope Polygraph
Location: Redmond, WA OR Atlanta, GA
Schedule: Mid day and evening shift available – 24x7 operational environment
Responsibilities of the TechOps Administrator:
- Monitor and report on deployment flow, ensuring operational functionality, and promptly escalating issues to the deploying team.
- Identify and drive fixes with feature teams for volume drivers.
- Execute documented deployment scripts and procedures.
- Coordinate restoration actions with other teams.
- Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
- Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
- Identify and drive recovery levers with feature teams.
- Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
- Update standard operation procedures and technical training guides documentation as needed.
- Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, cleaning, and other services, and providing equipment assistance/troubleshooting.
Qualifications of the TechOps Administrator:
Compensation of the TechOps Administrator:
• Compensation: $90,000 - $130,000 **based on years of experience**
• Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday
• Opportunity to get your foot in the door with cyber security
• Long-term stable program
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