Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

The Third-Party Risk Analyst will be responsible for risk and control reviews, supporting the First Line of Defense execution of PayPal’s Third-Party Management Program within the third party onboarding process. This central team is comprised of Third-Party trained professionals with strong understanding of all risks and control expectations relevant for the execution of the TPM program.

The Third-Party Risk Analyst will balance internal and external critical stakeholders, ensure operational efficiency & support a frictionless customer experience.

The successful candidate should also be able to offer a data-driven strategic perspective, sound business judgment, agility to adapt to changing priorities at hand, and be able to effectively work and communicate collaboratively / cross-functionally with multiple teams located in different geographies. Candidate must have a hands-on approach, desire to lead, strong intellectual curiosity and attention to detail and organization, and a passion for achieving practical business impact.

Job Description:

Meet our team

This central, global team within the First Line of Defense will be comprised of TPM trained professionals with strong understanding of all risks and control expectations relevant for the execution of the TPM program. The team covers assessments across multiple risk domains including information security, privacy, physical security, financial health, resiliency, anti-bribery, and more. The team of 12 repots into a Director of third party risk.

Your way to impact

• Understand the role of third-party risk management within the overall procurement and onboarding process

• Take pride and ownership of work to complete deliverables accurately

• Ensure policy and regulatory compliance are achieved through appropriate procedures

• Engage with cross-functional teams to strategize, manage projects, and deliver on business objectives

• Strengthen the integration of risk activities into the procure to pay process to deliver a positive end-to-end experience for the business

• Drive process efficiencies, improved user experience, and system connectivity

• Identify and help remediate issues impacting the Third-Party Management program

Your day-to-day

• Support the end-to-end process for third-party lifecycle from onboarding to termination, including execution of third-party risk assessments and periodic reassessments

• Review inherent risk questionnaires for scope and appropriate risk based due diligence

• Identify risks or exceptions to policy through submitted control assessment questionnaires

• Review supporting documentation for third-party controls such as service organization control (SOC) reports, third-party policies, and other key artifacts

• Open control gaps and calculate residual risk from assessment results

• Create and act on risk monitoring processes using a risk-based approach from alerts, dashboards, and reports

• Proactively manage assignments and book of work with business partners

• Produce KPI and KRI reporting for management and present as needed

• Analyse data for inventory health, trends, issues, and communicate results and recommendations

• Help maintain third-party inventory accuracy through data validation and record updates

• Develop and maintain Standard Operating Procedures (SOPs) of new and evolving processes

• Engage and align with stakeholders to complete timely assessments of third-parties

• Perform user acceptance testing (UAT) for system changes

What do you need to bring

• 4+ years of risk assessment, risk and controls management, third-party relationship management or business analyst (with emphasis on risk) experience

• Excellent analytical, problem solving and decision-making ability

• Ariba / SAP or ServiceNow experience a plus

• Strong in data analysis and reporting skills (Excel – VLOOKUP, Pivots, Charts) a plus

• Comfortable working both independently and collaboratively in a virtual-first, global team

• Demonstrated leadership and project management experience

• Must navigate gray area, multitask, and manage competing priorities under demanding deadlines

• Embody an entrepreneurial spirit, intellectual curiosity, and a bias towards action

• Ability to make decisions quickly with strong attention to detail in a fast-paced and dynamic work environment

• Strong verbal, written, presentation (PowerPoint), and interpersonal communications skills

• skills with the ability to present technical details to a non-technical audience.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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