Job Description

Coordinate and liaise with Training Logistics Specialist II, Workforce Management (WFM), operational staff and training supervisors on the coordination of scheduling employee training while minimizing business disruptions. Assist with the collection of data and the preparation of monthly reports. Provide support in the collection of training utilization, and training needs assessments. Assist level II in the management of the logistics for employee training, which includes the management of the proposed training schedule (PTS). Work under close supervision. Perform moderately complex/varied tasks with limited latitude and impact.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Experience in solving administrative, operational and/or system problems and issues
• Experience in and exposure to managing multiple priorities independently and/or in a team environment to achieve goals
• Effective organizational and prioritization skills
• Effective skill in maintaining accuracy with attention to detail and meeting deadlines
• Effective research, analytical, and problem solving skill
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Effective skill in leading projects and/or initiatives of small to medium scope
• Effective skill in interpreting and synthesizing large amounts of information
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills
• Effective database and presentation software skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective skill in maintaining composure and professionalism under stressful situations

Desired Qualifications

• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• Knowledge of systems and software used at Navy Federal
• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

Hours: Monday - Friday, 8:00AM - 4:30PM, must be flexible

Location: 5550 Heritage Oaks Drive Pensacola, FL 32526

• Provide assistance in handling the scheduling requests by evaluating resources, liaising with WFM, Operational Leaders, L&D, Recruiting and Training, etc., and making applicable changes to schedules
• Assist with the coordination and execution of the operational planning of training events and meetings, which may include contracts, facilities, room reservation, staffing, technology, equipment, logistics, and other related issues
• Maintain training system, the on boarding and off-boarding logins for Trainees and Trainers, which includes Verint and the Navy Federal Learning Center
• Collaborate with trainers/supervisors/leadership to maintain lists for testing IDs, IT requests for training rooms, print graduation certificates, workbooks and prep class items
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Develop and apply a sound understanding of the business unit's functions and their relationship to those of other business units
• Represent the business unit in task groups and project meetings to provide availability of resources and planning/scheduling for classes
• Work autonomously within established procedures and practices
• Identify, research, and document operational correlations, administer operational workflow and functions, and lead portions of projects that are routine within the business unit or function
• Research and synthesize data; present conclusions and recommendations to management
• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required EOM reports and other ad hoc reports
• Perform other duties as assigned