Job Description

TRANSACTION BANKING

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.

The Role:

We are looking for a Digital Product Manager – Associate to join our Transaction Banking division, focused on delivering innovative self-serve web capabilities for our corporate clients. In this role, you will assist in managing the development and optimization of digital features that enable clients to seamlessly manage their transaction banking needs, specifically in the banking contact and document management area.

You will work closely with cross-functional teams including design, engineering, operations, and client-facing teams to enhance user experiences and deliver efficient, secure, and scalable digital solutions.

Responsibilities:

• Define product requirements for self-serve web features, based on client feedback and corporate needs.
• Document clear user stories and acceptance criteria to collaborate, direct, and inform Design and Engineering resources
• Support in creating and maintaining a detailed product roadmap that aligns with broader business goals.
• Participate in backlog grooming, sprint planning, and prioritization of features to ensure timely delivery of enhancements.
• Collaborate with the UX design team to ensure digital solutions meet the high usability and accessibility standards for corporate clients.
• Present complex ideas and processes in easy to consume presentations to gain stakeholder alignment and drive initiatives forward
• Analyze user behavior, feedback, and data to continuously refine and enhance product features.
• Work with sales, relationship managers, and support teams to gather insights on client needs and pain points.
• Coordinate with engineering teams to ensure product features are delivered on time and meet quality standards
• Manage inter-team and technology dependencies to mitigate project and product risks
• Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, legal and compliance, and enterprise technology organizations.

Qualifications:

Experience:

• At least 3 years of experience, or 5 years (preferred) as a digital product manager, business analyst, or directly related experience
• Preferred at least 2 years of experience working with digital transaction banking products
• Technical Skills:
• Understanding of Agile product development methodologies
• Basic knowledge of UX/UI principles and how they apply to digital product design
• Proficiency in using product management tools, e.g., Jira, Confluence.
• Ability to understand complex data models and perform data analysis

Soft Skills:

• Detail-oriented nature with strong problem-solving ability
• Strong communication and collaboration skills, able to work effectively with diverse teams
• Proven track record in balancing corporate customers outcomes, business needs and technical feasibility, and delivery
• Success in navigating corporate environments and startups
• Comfortable in the fast lane: Experience with driving rapid team and product growth
• Mission Driven: Must be a strong believer in the team and mission
• Inclusive Culture: Considerate to the cultural differences of team and a diverse user-base
• Forward thinking: Anticipation of organizational needs for efficiency

Education:

• Minimum Bachelor’s Degree or military experience
• Preferred Bachelor’s Degree in Computer Science or Engineering

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

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