Knowledge, Skills, and Abilities:
Knowledge of:
Basic supervisory principals. Trust Code of Florida or other applicable states. Finance and Accounting. Basic concepts, practices and procedures of income tax planning and preparation process. Basic concepts, principles and practices of Fiduciary laws and principles sufficient to administer personal trusts Fundamental investment concepts, practices and procedures used in the securities industry. Principles of banking and finance and securities industry operations. Financial markets, products, financial advisory function and investment process.
Skill in:
Personal trust administration. Strong interpersonal and leadership skills to provide a high level of customer service. Cultivating and maintaining effective working relationships at all levels of the organization. Excellent public presentation skills. Outstanding oral and written communication skills. Demonstrate uncompromising adherence to ethical principles. Operating standard office equipment and ability to learn software applications including computer based trust accounting systems and other common estate planning software programs.
Ability to:
Function in a professional office environment. Demonstrate efficiency and flexibility in performing detailed transactional tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment with frequent interruptions. Provide efficient service to internal and external clients. Identify training needs and coach/ mentor more junior staff. Partner with other functional areas to accomplish objectives. Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed. Attend to detail while maintaining a big picture orientation. Gather information, identify linkages and trends and apply findings to assignments. Interpret and apply policies and identify and recommend changes as appropriate. Work independently, make non-routine decisions and resolve complex problems. Communicate effectively, both orally and in writing, with all organizational levels. Establish and maintain effective working relationships at all levels of the organization, including negotiation resources.
Educational/Previous Experience Requirements:
Bachelor’s Degree (B.A) and a minimum of four (4) years of personal trust administration experience ~or~
Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications:
None Required.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm