Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is seeking a dynamic, innovative, and driven Credit Compliance Manager to join our high-performing UK Risk and Compliance team, reporting to the Credit Compliance Lead.

Your way to impact

You will contribute to the sustainable growth of PayPal’s business in the UK, which offers both regulated and unregulated products to its consumers and merchants in those markets. You will focus on ensuring regulatory compliance along with the development and implementation of the Credit Risk and Compliance strategies and relevant policies.

Job Description:

Your day to day

• Manage the planning and oversight of key regulatory deliverables in relation to the UK product portfolio; Monitor relevant regulatory developments and changes
• Provide functional support as the Regulatory/ Market Compliance subject matter expert across PayPal’s Risk and Compliance organization and the UK business
• Collaborate with internal teams (such as the General Manager for Consumer Credit, Program enablement, Global Credit Risk and Compliance Business Partner, internal control partners, product leaders etc.) to identify clear steps necessary to manage regulatory developments and mitigate related risks
• Partner with Government Relations, Regulatory Relations, Legal and other teams to maintain productive and positive regulatory relationships
• Support process/product reviews to identify and mitigate first line risks, both operational & regulatory, in line with PPUK policy and appetite and regulatory requirements
• Maintain specific payment services, credit risk and compliance knowledge to proactively advise on future and emerging regulatory risk and requirements across the evolving product offering
• Manage credit risk and compliance reporting across various UK and Global management committees.

Your role is essential to the overall execution of our PPUK Credit Risk & Compliance Program and is a critical participant in executing the Risk & Compliance Roadmap.  

• Partner with Risk and Compliance Business Partners and Program Enablement teams and work to implement changes to comply with the evolving regulatory environment.
• Partner on the compliance new product intake and change management processes and implementation of control requirements.
• Provide practical and extensive knowledge of Credit and Payment Service Providers in the UK, including in-depth knowledge of regulatory compliance.
• Provide inputs to first line on consumer protection related regulations including, and treatment of vulnerable customers.
• Be a champion for positive customer outcomes and provide a demonstrable understanding of Consumer Credit / Payment Services Risk assessment and measurement.

Basic Qualifications

• 7+ years in the financial industry or equivalent with proven experience in compliance leadership roles for regulated consumer credit / payment services portfolios.
• Experience with the UK regulators and the regulatory exam process in a financial institution.
• Expertise on FCA & PRA credit requirements
• High personal resilience a self-starter with energy and drive for results. A high degree of self-motivation is a given.
• Excellent English communication and written skills.
• Experience in partnering with and counselling senior business clients, particularly in the context of a rapidly changing and growth-oriented environment.
• Strong problem solving, operational process and analytical skills.
• High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment
• Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions
• Strong project management skills and change management experience.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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