Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This position, Vice President, International Risk and Regulatory Officer, will report directly to the Chief Enterprise Risk Officer. The role is a second line of defense role, and the leader will have the key responsibilities to lead and oversee critical risk management programs, policies, governance and oversight of all international PayPal entities. This includes the development and implementation of risk programs, methodologies and protocols enabling compliance with the European Central Bank (ECB), Commission de Surveillance du Secteur Financier (CSSF), UK Financial Conduct Authority (FCA) and other key international regulatory bodies. These risk capabilities are critical to the expansion and growth goals of the firm and set an enhanced firmwide standard for risk management for a complex firm such as PayPal. This includes the ECB Uplift Program, which will be a key mandate for this executive as we prepare for enhanced EU supervision.

This role requires a seasoned executive capable of interacting with senior business leaders in our global entities as well as all prudential regulators in the countries that we do business. An experienced, professional and polished communicator is necessary to ensure the success of building key relationships and delivering upon necessary business, control, risk and regulatory mandates.

This highly visible role requires exceptional leadership and influencing skills across continents, business lines and key Risk and Compliance partners within the broader PayPal organization as well as key Regulatory stakeholders outside of the United States.

Job Description:

Key Responsibilities:

• Accountable for all International 2nd Line of Defense Risk Management activities; including but not limited to:
  • Credit Risk
  • Operational Risk
  • Fraud Risk
  • Financial Risk, including Liquidity and Capital
  • Risk Appetite statement development, tracking and compliance
  • Issue management tracking and resolution
  • Third Party Oversight
  • ESG Programs
• Develop and execute risk management capabilities to comply with European Central Bank regulations.
• Develop a holistic risk strategy and set of core capabilities to deliver efficient Pillar 1 + Pillar 2 required capital frameworks through an effective development, implementation and execution of risk management strategies to maintain adequate capital levels.
• Develop risk policy and second line of defense capabilities to support ongoing growth of the firm in all PayPal International business lines.
• Ensure business strategy and execution are consistent with risk appetite limits approved by the overall Board, local Boards and provided to Regulatory agencies. Implement appropriate monitoring programs
• This role will be a key leader in Regulatory relations for the firm and will stay abreast of all changes within the EU to ensure the firm remains in compliance with Regulatory mandates.
• The leader of this role will also lead the Chief Risk Officers of all international operating entities including the CRO for the UK, Singapore, China, and Australia in addition to all European countries.
• The successful leader will drive consistency in framework, where applicable, with all PayPal markets ensuring effective resource optimization across countries and to ensure the enablement of controls to ensure compliance with all regulatory mandates.
• Support Capital and Liquidity Stress testing and ensure alignment with local entity business financials and local regulatory capital and liquidity standards.
• Drive an effective risk culture across all international entities that is consistent and aligned with the corporate culture including driving business unit accountability and ownership of key risks.
• This leader will work effectively in a complex, fast-paced matrixed environment, replete with tight deliverable timeframes and multiple stakeholders, both internal and external.
• This position is expected to act independently and demonstrate strong initiative.
• This leader needs to influence outcomes, minimize and address conflict and demonstrate in-depth understanding of regulatory, credit, liquidity, market, fraud and operational risks.
• The role requires a sense of urgency, passion for results, and personal accountability for achievement.

Qualifications: 

From a cultural perspective, this leader will need to fit into the PayPal leadership model that will require strong financial acumen, self-confidence and the ability to push back but in a respectful manner.

• Experience leading complex risk management functions within a highly regulated multidivisional, complex organization where effective risk management, and strong business processes are critical. Ideally, expertise in high transaction, data intensive, consumer-lending environments.
• A breadth of risk expertise including Regulator interactions, ERM program development and execution, credit, fraud, liquidity, capital, stress testing and other financial risks. The role requires sophisticated risk management skills and candidates must have led a sizeable risk function for a bank or consumer financial services business.
• Experience leading a coherent financial risk or CRO function which has produced risk appetite statements, risk metrics, risk processes including credit approval and early warning systems. This must include an understanding of building and operating a risk framework that delivers transparent, well-understood, financial risk policies for the business front line.
• A track record as an established leader who is equally strategic as they are tactical, and of the stature to build a peer relationship with business management. This will enable them to build a fully functional model for robust and transparent risk leadership, as well as a financial risk function that is commercially and strategically aligned.
• The successful candidate must have experience in successfully distilling and presenting complex regulatory, risk and reporting matters to the most senior levels of the organization.

• 20+ years of proven executive-level; leadership experience in managing large-scale global operations for complex, global, publicly traded companies.
• Previous experience serving as a Chief Risk Officer for a large, highly regulated entity
• Strong analytical skills and ability to interpret complex data to inform decision-making.
• Deep understanding of operational processes across a variety of business functions including finance, sales, marketing, risk, legal, etc.
• Excellent communication and cross-cultural collaboration skills.
• Expertise in project management and process improvement methodologies.
• Familiarity with relevant regulatory requirements.
• Strong financial acumen and ability to manage budgets effectively.
• Bachelors Degree in business administration, operations management, or a related field – MBA or Masters Degree strongly preferred.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

15

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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