Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Vice President, NA Strategic Channel Partnerships is responsible for managing large strategic partners that integrate on behalf of merchants. This includes, ecommerce platforms, software providers, accounting platforms, digital agencies, and payment gateways to name but a few. This is a broad role, which requires a deep understanding of the ecommerce landscape and the business models for the partners under your management, as well as the partner’s technology, and integration with PayPal.

Job Description:

The Company

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid.

We operate a global, two-sided network at scale that connects merchants and consumers with 426 million active accounts (consisting of 392 million consumer active accounts and 34 million merchant active accounts) across more than 200 markets. PayPal helps merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

The Position

The Vice President, NA Strategic Channel Partnerships is responsible for managing large strategic partners that integrate on behalf of merchants. This includes, ecommerce platforms, software providers, accounting platforms, digital agencies, and payment gateways to name but a few. This is a broad role, which requires a deep understanding of the ecommerce landscape and the business models for the partners under your management, as well as the partner’s technology, and integration with PayPal.

The VP NA Strategic Channel Partnerships will be responsible for developing and executing Sales strategies that drive PayPal’s corporate objectives across Channel Partners in North America.

This leadership role will be responsible for managing PayPal’s most strategic Channel Partners. The leader will own end to end accountability of customer engagement actions to ensure PayPal’s customers continue to be successful and thrive. They role will provide leadership and resource stewardship to Sales teams to maximize sales performance and ROI.

We are looking for an experienced GTM Sales leader who will develop shared objectives across the Channel Partner teams and create clear mechanisms to measure progress against goals. They are seasoned and collaborative sales executive with deep expertise in Small Business who can drive results in a complex environment.

The ideal candidate will have a general management skillset, experience in managing large and capable team and will create a group which excels at setting up processes designed for scale while leveraging analytics, modeling, and data-based insights. This individual should know how to lead across internal cross-functional partners and have a strong grasp of business economics and P&Ls. A deep sense of ownership, drive, people management and entrepreneurship are essential.

Responsibilities

• Develop and drive execution of global long-term and near-term Channel Partner growth strategies by working to identify and prioritize target markets, customers, and products that are in line with PayPal’s objectives and commercial growth strategies.
• Direct all Channel Partner selling teams on resource allocation decisions including outsourcing strategy and capacity management. 
• Drive performance partnership with marketing to enable sales teams and marketing functions to align strategies, priorities and tactics that improve the entire end-to-end customer pipeline from lead generation to account activation, including sharing of customer insights & analytics, streamlined hand-offs for a continuous customer experience, and shared accountability of pipeline performance metrics.
• Work with internal stakeholders within PayPal to provide input and voice of the customer to refine and build new Small Business product, partnerships & platform enhancements.
• Drive thought partnership with core stakeholders, including product to feed customer input from the sales frontlines into PayPal’s product strategy and innovation, product marketing to drive pricing and marketing insights, field sales to coordinate strategy, and sales operations to influence sales support and incentive planning.
• Design and execute sales talent and capability improvements by defining target sales hiring profiles, upskill/ development programs, coaching programs, support needs, and sales tools that are aligned with growth needs of PayPal’s global objectives and commercial growth strategies; facilitate sharing of learnings between sales teams across markets; and actively coach Channel Partner Sales leadership to be effective people leaders.
• Own and manage PayPal’s Channel Partner development pipeline by establishing mechanisms to track, evaluate, and build transparency of pipeline performance across the PayPal organization.
• Own and manage sales performance by setting targets and KPIs (leading & lagging) that are tied to effective quotas/incentive structures/programs to motivate sales team to achieve priorities aligned with overall Channel Partner strategies; own reporting of sales performance, forecasts, pipeline and productivity to drive transparency across the PayPal organization.
• Lead a large team dedicated to the Channel Partner Relationship Managers, carving out high-impact projects for individuals, and supporting career development and growth.

Qualifications:

• 15+ years’ experience in sales, business development or relationship management with ecommerce and/or channel partners.
• 10+ years’ experience in ecommerce, merchant services, and/or acquiring industry. Familiarity with ecommerce technology preferred.
• Deep experience in developing, leading, and a highly successful sales team in multiple geos and markets. Proven ability to uncover and deliver revenue through partnerships.
• Strong knowledge of payments industry, PayPal products, our competitors, and geographic nuances to inform a winning Channel Partner strategy.
• Deep customer insights on leading payment needs/requirements, growing markets and customers and key customer touchpoints across the sales funnel.
• Exceptional ability to manage day-to-day team performance to meet annual and quarterly targets.
• Experience of working across geographies, regions and functional groups to achieve common objectives serve as part of a collaborative, hands-on executive team.
• Proven track record of operational excellence driving P&L.
• Ability to apply creative concepts to devise solutions.
• Demonstrated record of executing against goals with a true executive mindset (e.g., builds a disciplined environment, knows when to get in the details vs. delegate)
• Operates with a high sense of urgency and ability to lead multiple projects simultaneously.
• Business acumen and a strong understanding of product strategy. You excel at identifying business opportunities and navigating commercial challenges. You are an expert negotiator in enterprise and/or technical sales.
• Distinctive problem-solving, strategic, and analytical capabilities, and experience building trusted relationships with executive stakeholders.
• Ability to communicate, present, and craft compelling narratives to influence internal and external technical and business stakeholders at C-suite levels and across diverse teams at all levels.
• Deep comfort operating in the ambiguity of an ever-evolving product that operates at scale globally. 
• Ability to effectively model, manipulate data and work with analytics tools turning them into insightful business recommendations to optimize strategy.
• BS/BA required; MBA or Master’s degree a plus

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

Subsidiary:

PayPal

Travel Percent:

15

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$250000 to $360000

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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