Job Description

Company:

Qualcomm Communication Technologies Ltd.

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

Job function:

To join Qualcomm Customer Engineering team and work with leading WoS (Windows on Snapdragon) IOT device makers from design & develop to commercially launching excitement or new Qualcomm IOT SoC products.

Customer engineering in this role shall offer PCIe technical support under KMD, debugging on Qualcomm IOT products on Win11.

The individual Customer Engineers is expected to:

• Understand every aspect of customers' requirements and designs
• To communicate with internal product & development teams on any HW/SW design related issues/features from customer designs
• To work with customers in resolving any feature development and product commercialization issues.

Responsibilities in this role shall include the following:

• Integration, development, and system debugging on OEM designs.
• Offering PCIe technical support according to customer specific request/design and in charge of end-to-end support.
• Customize Windows ARM-based PCIe drivers and hub integration for OEM
• Co-work with cross functional teams in Qualcomm to speed up the solutions to customer problems
• Require the ability to understand and explain technical information in a concise manner with strong communication skills between customers and developers
• Provide the PCIe performance measurement, analysis, and optimization
• Create application notes, technical memo, and provide training to customers
• Partner with external customers to understand the requirements and assist customers to define proper product spec and plans.
• Handling customer Q&A, and work closely with internal developers.
• Provide training to customer and communicate with internal for feature design details.

Minimum Qualifications:

• Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering, or related field
• 3+ years Software Applications Engineering, Software Development experience, or related work experience
• 3+ years’ experience with Programming Language such as C, C++
• 3+ years’ experience with embedded system

Preferred Qualifications:

• Master’s degree in Electrical Engineering, Computer Science, Computer Engineering, or a closely related field.

• Rich experience in WDF, PEP and ACPI is a plus.
• Experience with Qualcomm PCIe and familiar with related HW interfaces is a plus.
• Experience on 3rd party Embedded Controller (EC) and related peripheral drivers will be a plus
• Experience on 3rd party component integration is a plus. Component such as modem module, WiFi module, ethernet PHY and etc.

• Natural self-starter, self-motivated, independent, and resourceful problem solver.
• Outstanding communication skills capable of presenting persuasively to all levels of the organization in an articulate and succinct manner.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

]]>