Job Summary
Learn how to manage overall operational efficiency of the branch office. Through various training mechanisms, gain knowledge of day to day operational functions and how to ensure compliance with firm and regulatory policies and procedures.
Essential Duties and Responsibilities
Knowledge, Skills, and Abilities
Knowledge of
Comprehensive understanding of company policies and procedures and industry rules and regulations.
Skill in
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Ability to
Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude.
Project a professional and pleasant appearance and demeanor to work with clients utilize tact and diplomacy in dealing with customers in a deadline-driven environment.
Employ good analytical skills to be able to research account information and resolve problems.
Establish and communicate clear directions and priorities.
Utilize good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel.
Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes.
Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
Work independently, under minimal supervision.
Educational/Previous Experience Requirements
Education/Previous Experience
Bachelors degree from four-year college or university in related field and a minimum of one (1) year experience in the financial services industry, preferably including related operational management and supervisory experience.
~or~
Any equivalent combination of experience, education, and/or training as approved by Human Resources.
Licenses/Certifications
SIE required provided that an exemption or grandfathering cannot be applied.
Series 7 and 66 (or 63 and 65) required.
Ability to obtain Series 9 %26amp 10 within six (6) months of hire.
Ability to obtain additional securities and advisory state registrations if required by state.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm