Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing... 

Global Sourcing, Supply Chain & Sustainability is looking for an Associate Director of Business Intelligence to lead from the centralized Business Operations team, this team is the spoke to the central D&A hub in VGS. In this position, you will have an opportunity to leverage your technical/analytics skills along with business expertise to lead innovative BI designs and solutions to solve business problems and automate manual work in the GSSCS organization. This is a high impact, highly visible, multi-business, cross-functional position within the Verizon Global Services organization. 

The role will require extensive partnering with the Consumer & Business Supply Chain, Global Logistics, Network Supply Chain, Global Sourcing, Sustainability, and Business Systems and Intelligence Teams. In addition, you will interface with the D&A Hub, IT, Warehousing & Transportation teams, 3PLs,  Retail Operations, Finance, and Accounting. The position is a strategic role and a catalyst for driving continuous improvement while leading innovation across the organization. Responsibilities include architecting analytics strategies and solutions, delivering insight-driven analytics, enhancing decision-making processes for business teams, leading cross-functional collaborations that drive financial results, and KPI oversight/management. You will own the analytics strategy and execution for the organization, including intake, project management, solution development, IT partnership, and executive communication. 

• Developing the strategic analytics roadmap for the organization, balancing analytics with sufficient business acumen to translate complex business processes into meaningful data products and automation.

• Driving end-to-end solutions and coordinating activities to ensure timely completions of initiatives.

• Applying advanced analytics techniques to understand and optimize organizational business processes and achieve financial targets.

• Partnering with D&A Hub, IT, and key Business owners to lead and deliver 1Corp Data and 1Verizon Data initiatives. 

• Interpreting data/business trends; translating them into findings and presenting the findings in concise, easily digestible data-driven insights to business sponsors and senior executives.

• Demonstrating critical thinking skills and remaining curious to evolve knowledge of the business, industry, and competitive trends, and technology to put results and insights in a proper context.

• Building strong collaborations with our business partners to prioritize and align on work efforts and deliverables. 

• Sponsoring and advocating the adoption of digital and visualization tools to optimize how we work and to drive self-serve (e.g. Tableau, Qlik, Alteryx, etc.) that are aligned to VZ standards and GTS roadmap.

• Communicating with stakeholders in a clear and concise manner; developing executive-level presentations and other key communications for the team. 

• Mentoring and leading team members on analysis, visualization, and presentation skills.

What We’re Looking For…

You’ll need to have:

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience investigating and solving complex problems.

• Visualization/storyboarding experience to present insights and recommendations in concise, intuitive, narratives.

• Experience in Microsoft and Google Suites of products, e.g. PowerPoint, Slides, Excel, Sheets, etc.

Even better if you have one or more of the following:

• Knowledge of DW data domains and able to extract data using queries (e.g., Teradata SQL).

• Proficiency in building executive-level presentations in PowerPoint and Google Slides; experience developing and delivering key communications to senior leadership and other key stakeholders.  

• Knowledge of Verizon processes relating to Sourcing and Supply Chain.

• Business Intelligence Certification (CPBI)

• Demonstrated effective communication skills with the ability to influence and set expectations across various functional teams; and across all levels within the organization.

• Proven ability to prioritize, manage, and deliver multiple complex projects against key deliverables and timelines.

• Familiarity with data visualization software, such as QLIK, Tableau, ThoughtSpot, Looker, and Alteryx.

• Strategic thinker who is comfortable working both independently and in a team setting.

• Experience of balancing the needs of multiple stakeholders.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.