Job Description

The Communications Strategist's purpose is to share the many ways that senior leadership cares about our people, whether it's through our training, recognition, engagement, diversity and inclusion efforts, or other programs and philosophies. This role will promote a unified communications strategy grounded in quality, value, and standards. Maintain department-wide voice and branding while customizing communications for executive leadership. Collaborate with Communications management to optimize execution of events, programs, communications, executive communications, script writing and campaigns. Work on assignments that are complex in nature, requiring judgment in resolving issues or making recommendations. Excellent crisis communications, communications strategy, content and storytelling development and executive communication skills are crucial.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Significant experience developing and executing large- and small-scale communication campaigns
• Demonstrated executive maturity and an ability to work effectively with senior executives
• Working knowledge of change management principles and practices
• Ability to deal tactfully with all levels of the work force and management to include Executive Leaders
• Work independently and lead projects with significant impact
• Ability to work in a fast-paced business environment and manage multiple projects concurrently and meet changing requirements and priorities to accomplish goals
• Expert knowledge of project lifecycles, project management methodologies, and business requirements analysis
• Expert interpersonal, verbal, and written communications
• Working knowledge of word processing, presentation/project management and spreadsheet software
• Expert skill to successfully influence, lead and/or guide others towards goals
• Significant experience in organizational, time management and problem-solving skills
• Significant experience in research, analytics, organization, and problem-solving skills
• Expert copywriting, editing and proofreading skills, including extensive print and online writing and editorial experience
• Effective relationship-building skills
• Effective presentation skills
• Bachelor's degree in Communications, Journalism or related field or the equivalent combination of experience, education, and training

Desired Qualifications

• Experience as a speechwriter for high level executives
• Working knowledge of Navy Federal products, services, programs, policies, and procedures
• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

• Develop cohesive communication strategies for important initiatives to produce effective and timely deliverables
• Consult and collaborate with clients and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose and manage the preparation, design, production, and distribution of a wide variety of communications
• Research, write and support the development of talking points, scripts, emails and speeches for internal communications for executive leadership while taking advantage of an executive's unique voice
• Develop communication plans to ensure that project and campaign deliverables are met as well as align communications throughout credit union
• Provide creative solutions for high level internal campaigns and strategies and other initiatives
• Provide consultative editorial/development services to ensure appropriate copy solutions are used, ensure content accuracy and grammar consistency in style and image
• Analyze quality of work through review of Adobe Analytics summaries/metrics to determine if copy materials/methodologies are effective and produce the desired results, or need to be changed
• Tailor communications by channel and according to strategy
• Provide input and/or makes recommendations for communications initiatives
• Lead large scale projects
• Perform other duties as assigned