Job Description

What We Do

At Goldman Sachs, our Engineers don’t just make things – we make things possible.  Change the world by connecting people and capital with ideas.  Solve the most challenging and pressing engineering problems for our clients.  Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.  Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions.  Want to push the limit of digital possibilities?  Start here.

Who We Look For

Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

Network SRE Resolution is responsible for

• Maintaining and supporting the Goldman Sachs global network infrastructure.
• Troubleshooting, resolving incidents, providing RCA and recommendation to clients
• Engage and work with multiple carriers and hardware vendors. 
• Execute break fix changes to remediate hardware failure to normalize the environment
• Complete ownership of remediation/Mitigation of Sev1, Sev2 and Critical Sev3 incidents and client escalations.

Job Description Production Support

• Diagnose and resolve network issues, including hardware failures, configuration errors, and connectivity problems.
• Monitor the health and performance of the global network infrastructure.
• Engage with carriers and vendors to troubleshoot issues and escalate complex situations.
• Implement break-fix solutions to minimize downtime and impact to the environment.
• Manage the product lifecycle of the network infrastructure, ensuring both internal and external connectivity.
• Own resolution of Sev1, Sev2, and critical Sev3 incidents, as well as client escalations.
• Cultivate deep understanding of core network principles to maintain a stable and secure global network.
• Possess in-depth knowledge of network equipment like routers, switches, firewalls, proxies, VPNs, load balancers, IPS/IDS systems.
• Apply expertise to quickly resolve issues in sensitive environments like trading floors, core networks, DMZs, B2B networks, and client/vendor zones.
• Lead technical escalations and contribute to team skill development in critical areas like DDoS protection and Tier 1 application flow.
• Participate in network automation initiatives and contribute to efficiency improvements.
• Familiarity with Python or Java programming and Git workflows.

Collaboration and Communication

• Partner with other engineering teams on technical discussions, product development lifecycle activities, and device certification processes.
• Provide technical guidance and mentor junior team members on new technologies and processes.
• Clearly document root cause analyses and post-mortems for senior management review.
• Upkeep of accurate network diagrams, inventory, and other documentation.
• Utilize a broad range of networking technologies and protocols, including TCP/IP, network management tools, Pcap Analysis, Fidler

Basic Qualification

• Bachelor’s degree in computer science, Networking, or a related field.
• Minimum 12+ years of experience in network engineering.
• Proven experience in troubleshooting and resolving complex network issues using like Wireshark, Fidler, Splunk etc.
• In-depth understanding of core network principles, routing protocols, and network security concepts.
• Experience managing network equipment from leading vendors like Cisco, Juniper, Broadcom, Citrix, Palo Alto, and Zscaler (or similar).
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and critical thinking skills.
• A passion for continuous learning and staying up-to-date with the latest networking technologies.
• This job requires individual to work on one or both weekends (Saturday & Sunday) as part of the shift assignment.
• Experience working in ITIL framework.

Additional Qualification

• Experience working in the finance industry and an enterprise network.
• Experience automating Network functions is a plus.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity