Job Profile:
Program/Project Operations M1JR Type:
FundedJob Category:
Project and Program ManagementMinimum Clearance Required to Start:
NonePercentage of Travel Required:
NoneType of Travel:
NoneProgram/Opportunity Name:
Program | DHS DeskTopReferral Bonus Plan:
$1,000* * *Job Description:
CACI is seeking a Deputy Operations (Tier 1 / Tier 2) Manager (Deputy TOC Lead) to oversee an O&M team comprised of over 25 service agents, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth up to 50 FTE. This position is contributes to overseeing the delivery of a broad portfolio of performance-based IT services to DHS CISA ensuring that new services incorporated in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support. Candidates will drive performance to meet contractual SLAs, implementing and streamlining operational processes, overseeing staff schedules, and interfacing / building relationships with CISA TOC federal leadership.
This position is required fulltime onsite in Arlington, Virginia. More About the Role:
You’ll Bring These Qualifications:
These Qualifications Would Be Nice to Have Fill:
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$71,500 - $150,200',