Job Description

We are looking for a skilled and experienced Dynamics 365 Principal Engineer to oversee the technical design, development, and implementation of our Dynamics 365 solutions. This role involves shaping the architecture, governance, and engineering practices for Dynamics 365 throughout the organization to ensure scalable solutions that meet business objectives.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Bachelor’s Degree in Computer Science or a related field; additional years of relevant experience may serve as a substitute.
• 8+ years of experience with Dynamics 365 Customer Engagement/Dynamics CRM and Power Platform.
• Proficiency in JavaScript, C#, .NET, D365, CRM SDK, CRM Plugins, PowerApps, Power Automate Flow, SQL Server, Visual Studio, XrmToolBox, and Dynamics 365 CE WebAPI.
• Experience in Dynamics 365 customization, plugin development, and Azure integrations.
• Knowledge of solution architecture, data modeling, and security best practices.
• Hands-on experience with ALM tools such as Azure DevOps, GitHub, and CI/CD pipelines.
• Communication and leadership skills, with experience collaborating with stakeholders and technical teams.

Desired Qualifications

• Dynamics 365 certifications (e.g., Microsoft Certified: Dynamics 365 Solution Architect, Power Platform Developer, or similar).
• Extensive experience with Microsoft Azure platform.
• Proficiency in Agile methodologies (e.g., SCRUM), pair programming preferred.
• Knowledgeable in feature integration within Power Platform and O365 (SharePoint, MS Office, OneDrive/OneNote).
• Familiarity with AI-driven solutions, such as Dynamics CoPilot.
• Knowledge of financial services or similar regulated industries.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22

• Serve as the technical authority for Dynamics 365 and the Power Platform, providing strategic guidance on architecture and design.
• Mentor and guide engineers, developers, and technical teams to foster a culture of innovation and technical excellence.
• Lead the design, configuration, and customization of Dynamics 365 applications to meet business requirements.
• Develop reusable components, frameworks, and patterns to support enterprise-level solutions.
• Integrate Dynamics 365 with other enterprise systems using Azure Services, APIs, and connectors.
• Establish governance practices for environment strategy, security, and compliance.
• Standardize ALM processes, including ADO, GitHub integration, and CI/CD pipelines.
• Advocate for and implement agile development practices.
• Partner with product managers, business stakeholders, and cross-functional teams to define requirements and deliver solutions.
• Collaborate with architects, value stream owners, and citizen development teams to ensure alignment with enterprise goals.
• Evaluate emerging technologies and recommend solutions to enhance Dynamics 365 capabilities.
• Identify opportunities to optimize performance, usability, and scalability of Dynamics 365 solutions.
• Act as a technical lead on enterprise CRM initiatives.
• Oversee the execution of proof of concepts (POCs) for new technologies, such as Dynamics CoPilot and Knowledge Management.