Job Description

Plan, install, and/or support ETS equipment to include (but not limited to) routers, switches, modems and other circuit specific devices associated with local and wide area network. Lead complex/difficult tasks of considerable scope and latitude requiring advanced analysis.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Significant experience in Network Engineering/ Network Operations
• Significant knowledge of Cisco Routers, switches, Palo Alto firewalls, and Wireless access points
• Experience with SDwan technologies
• Experience supporting global infrastructure
• Ability to document and apply policies, standards and procedures
• Ability to work independently and in a team environment
• Experience in leading, guiding, training and mentoring others
• Experience in presenting technical solutions and/or recommendations
• Knowledge of technical inter-relationships between software/hardware and IT systems
• Advanced organizational, planning and time management skills
• Advanced research, analytical, and problem solving skills
• Advanced skill in diagnosing and troubleshooting issues
• Advanced verbal and written communication skills
• Bachelor's degree in Business Administration, Information Technology, or related field, or the equivalent combination of education, training and experience

Hours: Rotating Day Shift, 6:00AM - 6:00PM

Location: 820 Follin Lane, Vienna, VA 22180

• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Diagnose issues regarding branch, network and ATM infrastructure to include Cisco Routers, Switches, and Network circuits; take appropriate action
• Document operating procedures for installations, configurations and /or administration tasks
• Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices
• Maintain inventory control documentation on systems and components to ensure operating system and patch updates occur according to schedule
• Perform installation and configuration of network routers and switches as applicable
• Train team members and/or peers on functional processes and procedures
• Develop, test and implement systems and equipment; document results
• Evaluate and test new equipment for applicability in the environment
• Creates change tickets as needed
• Perform other duties as assigned