Job Description

Company:

Qualcomm Incorporated

Job Area:

Information Technology Group, Information Technology Group > IT Program Management

General Summary:

Centrally manages and coordinates multiple work efforts with a focus to achieve and deliver strategic objectives, outcomes, and benefits. Develops, defines, and executes plans of record, including schedules, budgets, resources, deliverables, and risks. Monitors and drives a collection of IT projects and features for the IP, Legal and Licensing areas from initiation through delivery, interfacing with stakeholders across functions as needed. Monitors budget/spending, on-time delivery, and achievement of milestones. Represents the program/release train and drives alignment across stakeholders.

The responsibilities of this role include:

• Scoping, planning, and executing large, cross-functional programs and projects.
• Primarily working independently with little supervision.
• Taking responsibility for own work and making decisions that are moderate to high in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
• Using verbal and written communication skills to convey information that may be complex to others who may have limited knowledge of the subject in question. Role requires proficiency in negotiation and influence, cooperation, tact, and diplomacy, etc.
• Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.
• Exercising substantial creativity to innovate new processes, procedures, and deliverables within guidelines or to achieve established objectives.
• Facilitates the creation and approval of project business cases.
• Creates and manages program/projects scope, schedule, resource plans, and budgets.
• Aligns goals, plans, dependencies, and resources across the contributing or affected functional or regional teams to ensure attainment of milestones.
• Drives cohesive end-to-end planning, design, and execution of changes to accelerate adoption while minimizing adverse impact to business operations.
• Enforces project lifecycle process and gate reviews.
• Maintains score cards and metrics to report performance against plans and goals and to highlight risks, issues, and action plans
• Performing SAFe Agile Release Train (RTE) responsibilities, including:
  • Facilitating Agile Release Train (ART) events and processes.
  • Assisting Agile Teams in delivering value.
  • Communicating with stakeholders, facilitating problem-solving, and managing risks.
  • Managing impediments and fostering continuous improvement.
  • Collaborating with Product Management, System Architect, and Business Owners to achieve effective outcomes on the ART.
  • Supporting the broader Lean-Agile transformation by coaching leaders and teams across the organization.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Supports the establishment of program governance, goals, and prioritizes deliverables under minimal supervision of IT and Business stakeholders.
• Manages and takes responsibility for multiple small programs/technologies with minimal complexity or a single program/technology with moderate to high complexity by applying program management methodology, principles, frameworks, and knowledge to meet deadlines.
• Builds and manages the execution of the Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium to large-sized program, which includes monitoring overall progress, schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
• Tracks all key metrics pertaining to a program, provides early warning for potential metric deviations, and escalates in a timely manner when metrics deviate significantly from Plan of Record.
• Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium to large-sized program. Maintains and updates the risk tracker.
• Supports team vision and objectives by motivating the team.
• Supports the compliance of processes by following best practices and procedures and providing observations for process improvement. Integrates organizational change management practices to drive successful business outcomes.

IT CORE COMPETENCIES:

• Accountability - Hold oneself and others accountable for measurable quality, timely and cost-effective results, and accepts responsibility for impacts to the business and changes to business processes.
• Adaptability - Adjusting own behaviors to work efficiently and effectively in light of new information, changing situations, and/or different environments.
• Collaboration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives.
• Communication - The ability to effectively exchange information with stakeholders in addition to the ability to accurately hear and understand the partially expressed thoughts, feelings, and concerns of others.
• Financial Acumen - Ability to understand in-depth financial information that can be used to make meaningful insights to drive business growth in a safe and transparent environment.
• Influence - The ability to accomplish goals through others.
• People Development - Models and creates an environment that promotes career development.
• Strategic Focus - Applies a comprehensive approach using business acumen and industry research to solve systematic complexities that promote growth.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in the areas of IT, Information Systems, Engineering, Computer Science, or related field.
• Managed or participated in business system implementations
• Experience or exposure to end-to-end Legal department operations and/or contract management lifecycle
• 10+ years Program Management or related work experience.
• 2+ years experience with program management tools such as dashboards, Gantt charts, etc.
• 5+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
• 3+ years experience working in a large matrixed organization.
• 10-15+ years Project Management-relevant work experience in IT.
• Experience with Scaled Agile (SAFe)
• PMO, PMP, Scrum, SAFe, or Six Sigma Project Management Certification.
• Experience working with and implementing solutions for Intellectual Property, Legal or Licensing teams

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$159,000.00 - $238,400.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

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