This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.
Job Summary:
The financial services industry is constantly under attack by sophisticated cyber adversaries that range from nation states to criminals. In response, the Raymond James Cyber Threat Center (CTC) is charged with ensuring all equities are secure against all tiers of adversaries. We are the central hub for Computer Network Operations and are on the front lines of security incident response, threat hunting, intelligence, and insider threat. You will be working with emerging technologies to solve challenging security problems in a fast-paced and continuously evolving environment, while helping steer the direction and evolution of the team. The Cyber Threat Mission Manager, Incident Response, is a highly visible role leading a highly visible team within the Technology organization and must be comfortable interacting with and influencing leadership at all levels.
Essential Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Knowledge of:
Common ICERF incident response methodology.
Vulnerabilities and countermeasures.
Project Management
Emerging technologies
Enterprise Risk Management
Skill in:
Creating/maintaining a competitive organization by attracting, developing and retaining talent to ensure people with the right skills %26amp motivations are in the right place at the right time to meet business needs.
Building a cohesive team, and develops structure %26amp direction to meet or exceed customer needs.
Leveraging systems %26amp processes to attract, develop %26amp retain talented individuals.
Providing feedback, empowerment and coaching to help others excel in current and future job responsibilities.
Creating a trusting work environment where people can realize their full potential.
Enhancing Client Experience
Building and maintaining strong internal and external relationships. Enhances the customer service experience to drive competitive advantage.
Ensuring customer's perspective is driving force behind business decisions and activities.
Ensuring customer solutions, practices and procedures are carried out and achieve their objectives.
Building strategic partnerships within the organization to collaboratively execute business goals.
Interacting with others in a way that promotes openness %26amp trust and gives confidence in one%26rsquos intentions.
Ability to:
Identify and drive organizational changes needed to adapt to changing customer and market demands.
Establish and commit to long-term business direction and sets meaningful performance objectives that align to values %26amp strategies.
Communicate information in a compelling way that drives others to achieve team and firm goals.
Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
Use customer centric approaches for choosing courses of action or developing appropriate solutions.
Align communication, accountability, resources %26amp processes to ensure strategic priorities yield measurable and sustainable results.
Tenaciously work to deliver team goals with the greatest potential for producing positive business results.
Establish high standards and challenging goals for individual, team and organizational accomplishment.
Education/Previous Experience:
Minimum of a B.S. in Computer Science, Computer Engineering, MIS or related degree and seven (7) years of related experience including management or leadership experience or a combination of education, training and experience.
A minimum of Five (5) years of experience on a Cyber Security Incident Response team and two (2) years of leadership experience highly preferred.
Financial services experience preferred.
Ability to adapt and prioritize in an extremely dynamic and fluid environment.
Ability to conduct presentations and communicate to all levels of management and clients.
Licenses/Certifications:
One or more of the following certifications highly preferred:
CISSP %26ndash Certified Information Systems Security Professional
OSCP %26ndash Offensive Security Certified Professional
OSCE %26ndash Offensive Security Certified Expert
GCIH %26ndash Certified Incident Handler
GCIA %26ndash Certified Intrusion Analyst
Six Sigma Green/Black belt
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm