Job Description

To design and develop complex multimedia elements (graphics; animations; audio; video and print) and apply agile techniques to develop Interactive Multimedia Instruction; Web-based training, video-based learning solutions, and software simulations to support employee learning and development initiatives and business unit objectives across the organization. To create courseware to meet business unit training needs and enhance the employee learning experience. To provide multimedia services to help deliver key communications and enable greater productivity. Works independently. Uses discretion to modify work practices/processes. Adapt and learn new learning technologies and delivery approaches. Collaborate with a team of experienced developers and instructional designers to implement innovative and creative learning multimedia solutions. Conduct digital video production such as planning, taping, editing, sound mixing, design, compression, and output. Responsible for the production of highly complex, interactive multimedia presentations and web based training, created to present and clarify complex subject matter to diverse audiences. Applies specialized and/or broad knowledge and understanding of multimedia design to assess and interpret requests to develop multimedia elements to meet training needs.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Extensive experience in developing graphical user interfaces
• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Extensive experience in multimedia development and production, preferably in a corporate setting
• Extensive experience in providing direction and guidance for multimedia projects from a conceptual phase through implementation and in the completion of design and production projects/processes
• Extensive experience in recording/editing audio, video, and digital photographs for e-Learning courseware and other media formats
• Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects
• Advanced knowledge of Web User Interface Design (UI), Web User Experience Design (UX), general web functions and standards
• Expert knowledge of media principles, including an understanding of the uses and advantages/disadvantages of different media channels
• Advanced research, analytical, and problem solving skills
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Advanced skill guiding and training less experienced staff
• Expert analyzing and resolving design problems with unique and creative solutions
• Expert converting complicated written processes into interactive web-based applications for use in a fast paced production environment
• Expert database and presentation software skills
• Expert organizational, planning and time management skills
• Expert skill capturing and translating processes and requirements into easily understood terms
• Expert skill communicating with all levels within an organization
• Expert verbal and written communication skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Drive Pensacola, FL 32526

• Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
• Create Flash/XML-based reinforcement/promotional games and animations 
• Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work
• Create original designs for product demonstrations, quick reference guides, fact sheets, executive presentations, brochures/catalogs/flyers, web designs, videos, and logos/icons 
• Design the graphical user interface; create and/or enhance images and video and audio formats; convert analog movies to digital format
• Develop and create print design and support materials including agenda booklets, banners and signage (branding), name tags, name tents, network maps, eGram announcements, etc. 
• Develop learning opportunities using advanced technology such as; wizards, advanced actions, animated videos incorporating voice acting
• Perform pre-production work to include developing video concepts, collaborating with writers on storyboarding, and scouting and preparing site locations or studio environment
• Plan and perform video post-production tasks which include, reviewing footage, digitizing and tape logging, making editorial decisions, video and sound edits, rough cuts, audio mixing, color correction, and final finishing
• Proactively work with internal clients and other business areas to create project plans with clear objectives, detailed tasks, accountabilities, timelines, and estimated budgets/corporate impact 
• Provide consultation surrounding technical and design guidance 
• Provide guidance to developers, designers, and third party vendors in content creation consistent with Navy Federal’s standards and business objectives 
• Provides technical support and troubleshooting
• Research emerging technologies and recommend solutions that align with business goals
• Collaborate with a wide range of internal business contacts to implement processes, new applications an system enhancements
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
• Ensure clear, concise and effective communication of material 
• Maintain and improve knowledge through professional associations, conferences, and seminars
• Manage multiple projects under tight deadlines across a broad variety of product categories and audiences
• Monitor assigned projects to ensure that goals and objectives are completed according to schedule; collaborate with project teams to ensure all business needs are met 
• Provide input into best practices for the respective business area
• Serve as mentor/trainer and provide guidance and assistance to team members
• Serve as subject matter expert regarding business functions, systems, policies and/or procedures
• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization 
• Perform other duties as assigned