Job Description

Production System Support

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: DOJ MBI

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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The Opportunity:

CACI is seeking a Production Support professional to provide Tier II and Tier III support for the Operations, Maintenance and Automation Team for a federal agency.  This role is remote and will support a 12,000+ user community.

Responsibilities:

The successful candidate will be responsible for providing technical support for Momentum Financials (AIX) and Sunflower Asset Management (Windows) applications to improve overall stability and resiliency of these critical business applications.  The candidate will also be responsible for analyzing and troubleshooting Tier II and Tier III incident tickets to triage and resolve complex, high impact production issues.

Qualifications:

Required: 

• Bachelor's degree with a minimum of 3 years of related work experience
• Experience with Unix and Visual Basic
• Experience with basic SQL and shell scripting
• Experience with error log reading and technical configuration
• Experience with responding to monitoring alerts and asset 

Desired:

• Experience with an incident management applications (Remedy, Rational, Serena)
• Experience supporting Momentum Financials (AIX) and Sunflower Asset Management (Windows)
• AWS basic cloud concepts, core services (e.g., Amazon EC2), security fundamentals, and the ability to navigate the AWS Management Console

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$47,100-$96,500

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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