Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is seeking a data-driven and hard-working Revenue Operations Manager to join the APAC Strategy and Operations organization, supporting the sales teams in Global Markets Organization.

The Revenue Operations team is focused on optimizing internal operations, improving client acquisition, empowering client delight & establishing a company culture focused on driving revenue and margins. We aim to make our Sales and Servicing organization more effective and efficient by simplifying and continuously improving our E2E sales processes, driving performance through adoption of best practices, and becoming trusted business partners to our leaders.

In this role, you will work to develop and support solutions for complex, ambiguous and high-visibility business challenges. You will partner with cross-functional and Sales leadership teams across various sales segments to develop and land solutions that meet their needs at scale.

Job Description:

Role & Responsibilities:

• Support sales leaders on annual sales strategy planning, and account segmentation.
• Conduct forecast and pipeline meetings with sales managers and sales reps to determine how sales opportunities are progressing through the pipeline and tracking against plan. Identify and resolve any blockers.
• Collaborate with the wider global Revenue Operations & Enablement organization to align on globally best in class practices and processes to drive efficiency and effectiveness.
• Collaborate cross-functionally across all areas of the business to help accelerate deals and remove sales friction
• Provide the sales organization with best-in-class sales tools, training materials, and other relevant assets to guide/support selling motions.
• Communicate effectively with the sales teams and sales leaders to convey important information on sales processes, policies and tools
• Own the end-to-end process of tracking the sales funnel & operational metrics to deliver regular insights on the business performance.
• Build and manage SFDC reports/dashboards to help sales managers monitor their pipeline and sales activities
• Monitor and manage the health of the sales pipeline and ensure data hygiene.
• Track and analyze key metrics including pipeline velocity, win/loss rates, and quota attainment.
• Champion usage of SFDC, Tableau, Qliksense extensively for reporting, data analytics, and sales forecasting.
• Assist sales team on Sales Compensation escalations and partner with Comp COE to address and resolve
• Serve as a subject matter expert for market processes, requirements, and process improvement opportunities to both sales and revenue operations leadership
• Drive strategic projects into the execution phase, partnering with teams across the organization

Job Requirements:

• 7+ years of strong consulting, Rev/Sales Ops, operations, strategic finance or strategy experience preferred
• Self-sufficient, self-directed individual who understands the needs of direct and channel sales teams
• Ability to collaborate effectively in a complex organization. Effective multi-tasking is a must.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced team environment
• Excellent Stakeholder engagement and management skills
• Strong presentation and negotiation skills
• Proficiency in MS Excel and Power Point
• Requires an excellent understanding of standard business practices related to Revenue Operations processes and systems (SFDC, Pipeline & Forecast Management, Process Excellence)
• Experience in data analysis, modelling, and/or financial analysis
• Strong communication and interpersonal skills
• Good business acumen and ability to partner with both business and sales tech teams
• Ability to effectively work under pressure and to meet challenging targets.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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