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Job Description: CACI is looking for an experienced Instructional Systems Design (ISD) Specialist and Training Developer to join the WBSCM Organizational Change Management (OCM) team to design and develop training for a large-scale SAP program at a federal civilian agency (USDA). Key responsibilities include:

• Create SAP course curriculum(s) and training materials for maintenance and enhancement releases, and for special projects, as required; develop comprehensive end user training plan and curriculum.
• Conduct upfront gap analysis as well as ongoing training needs assessment and evaluation; devise training design approaches and methods.
• Develop and provide technical SAP and business process end-user training:
  • Develop SAP work instructions, quick reference guides, job aides, and other presentation materials to supplement end-user training.
  • Develop eLearning training; simulations, bite-size videos, refine/update Computer Based Training (CBT) modules, as required.
• Interview Subject Matter Experts to collect necessary information to design and develop blended learning solutions.
• Conduct recurring Knowledge Transfer sessions for Level 1 and Level 2 Help Desk staff on the new solutions.
• Support communication activities, as needed, related to the system solution, such as release notes and knowledge base articles, and content for End-User facing websites/portals.
• Ensure all end user documentation meets US Federal and Program Accessibility guidelines and requirements (WCAG 508 compliance).
• Support end user delivery and/or knowledge transfer sessions/webinars of the new solutions to customer, as required.

Required Qualifications:

• 5 or more years of experience developing training for SAP implementations.
• 3 or more years of hands-on experience with training tools such as uPerform or Enable Now.
• Strong instructional system design (ISD) and analysis experience.
• Experience with multiple full ERP software development lifecycle.
• Strong curriculum design and development experience in an ERP training environment, preferably within the local, state or federal sector or equivalent combination of skills and experience.
• Strong technical documentation experience and attention to detail; excellent writing, proofreading and solid layout skills to develop training course materials.
• Ability to design/develop detailed Work Instructions, Step-by-step procedures, and quick reference guides/job aides.
• Ability to work across multiple projects simultaneously in a fast-paced ERP environment.
• Strong planning and organization skills.
• Strong hands-on experience with Microsoft Office tools.
• Strong written and verbal communications.
• Work well under pressure and meet tight deadlines.
• Demonstrated ability to work independently, under minimal direction.
• NACI clearance must be obtainable.
• Bachelor's Degree in a recognized training instructional design learning technology, technical, managerial, business, or other discipline related to area of expertise.

Desired Qualifications:

• SAP Supply Chain (Procurement, Fulfillment, Warehouse and Inventory Management) business process knowledge.
• Experience with SAP Cloud Analytics (SAC) reporting and analytics module.
• SAP Enable Now (In-App Training for SAP S/4HANA) or other equivalent In-App training methods/tools.
• Experience working on an Agile project.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is: