Job Description

Company:

QT Technologies Ireland Limited

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

About The Role
Qualcomm offers flexible work options tailored to our employee’s needs. These include a combination of work from home and working in our brand new, state of the art office in Penrose Dock, Cork. Well-being and life balance are fundamental to Qualcomm as an employer.  We recognise and understand that employees have missed spending quality time with loved ones and extended family.  As such, Cork Qualcomm policy allows our employees to blend short-term remote working with annual leave.

QUALCOMM’s Corporate IT organization has an opening for a candidate with deep expertise in Google Workspace Administration. This position will reside in a team that provides enterprise technologies and solutions to the entire Qualcomm workforce. The ideal candidate will be a self-starter working with minimal supervision, adaptable, great communicator, results driven, and have a desire to investigate and implement solutions for a large, multi-faceted, Fortune 500 company.

What you'll do:

The responsibilities of this individual will have a focus on administering aspects of Google Workspace. This will include, but not be limited to, monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.

• Provide support for Google Workspace services by handling incident management, problem management, conducting root cause analysis, and reporting.
• Work closely with our Global Operations teams to address escalated issues and offer necessary guidance.
• Stay up to date with the latest Google Workspace features, updates, and best practices, including third-party tools and integrations.
• Oversee the administration and maintenance of the Google Workspace environment, including user accounts, groups, and organizational units.
• Ensure the security, integrity, and performance of the Google Workspace system.
• Develop and enforce security policies and settings within Google Workspace.
• Conduct regular system audits and generate detailed reports on usage and security.
• Collaborate with IT team members to integrate Google Workspace with other systems and applications.
• Lead and manage data migration and integration projects.

What you'll bring:

• Strong expertise in Google Workspace administration, Gmail, RTC (Real-Time Collaboration), Collab (Collaboration tools), eDiscovery, Licensing, etc. including but not limited to migration services, user and group management, security settings, system configuration and compliance features.
• Strong understanding of email protocols and standards, including IMAP (Internet Message Access Protocol), SMTP (Simple Mail Transfer Protocol), SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance).

• Detail oriented and self-motivated with excellent time management, communication, and presentation skills.
• Ability to effectively communicate with varying levels of the organization.
• Ability to be productive in a team environment and help contribute to a positive team effort.
• Experience with managing and leading projects, and working with global teams.
• Proficiency in scripting and automation using tools like Google Apps Script, Python, or similar.

• Professional Google Workspace Administrator certification is a plus.
• Experience with other cloud-based productivity tools (e.g., Microsoft 365, Exchange Online) is a plus.
• Experience with cloud-based or on-premises email security tools (e.g. Proofpoint Enterprise Protection) is a plus.
• Experience with other cloud-based collaboration tools (e.g. Slack) is a plus.
• Good understanding of Networking and IT infrastructure.
• Good understanding and experience with Identity and Access Management (IAM) solutions.
• Good understanding and experience with data migration and integration tools (e.g., BitTitan MigrationWiz or similar).
• Scripting experience with other scripting languages (e.g. PowerShell).

Where you will be working

Cork has a proud reputation as Ireland's second largest economic engine and is now one of the Top 20 location choices in Europe with 39,000 people being employed by over 170 overseas companies.
There's a growing diversity in the region with people from many nationalities relocating to Cork, relishing the opportunity to work and live in a location that offers an excellent quality of life.
A gateway to Europe, Cork airport provides access to almost 50 international destinations including transatlantic air routes.

Equal Opportunities
We are an Equal Opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any protected classification.

What's on Offer

Apart from working in an open, relaxed and collaborative space, you will enjoy:

• Salary, stock and performance related bonus
• Maternity/Paternity Leave
• Employee stock purchase scheme
• Matching pension scheme
• Education Assistance
• Relocation and immigration support (if needed)
• Life, Medical, Income and Travel Insurance
• Subsidised memberships for physical and mental well-being
• Bicycle purchase scheme
• Employee run clubs, including, running, football, chess, badminton + many more

Minimum Qualifications:

• 3+ years of IT-related work experience with a Bachelor's degree.
OR
5+ years of IT-related work experience without a Bachelor’s degree.

Physical Requirements:
• Frequently transports and installs equipment up to 20 lbs.

*References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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