Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

When you join Verizon…

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless & Verizon Prepaid: At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores.    Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with best superior value prop and Promos

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

Join the team that connects people with quality experiences that give them the best value in wireless.

What you'll be doing...

The Operations & Channel Strategy team, as part of the Indirect Distribution organization, orchestrates strategic programs and initiatives from conception to execution, ensuring channel readiness and operational excellence. 

As the Senior Manager - Program Management, you will serve as an operator, implementer, integrator, advisor and strategist for the Indirect Distribution organization. In this position, you will work to strategically streamline activities in alignment with the organization’s priorities. You also will be responsible for leading a wide variety of functions including strategic planning, financial management, executive support, and project management. 

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday)
 

What we're looking for...

In this role you will:

• Create comprehensive channel strategy threaded together across the Indirect Distribution channel teams, ensuring delivery of key metrics and alignment between the various teams

• Own complex channel level initiatives end to end with the focus of driving expansion and profitability across all of the Indirect Distribution

• Own organizational level initiatives, working with various levels of Verizon Value leadership, including creation of senior executive level presentations by leveraging data insights & business acumen

• Develop and implement streamlined processes to ensure success & continuity across the team and for additional business / channel partners

• Develop and implement leadership governance related to key strategic initiatives and functioning of the organization & its team members 

• Consistently deliver high quality work that fully addresses the intended criteria, goals, and objectives 

• Effectively communicate verbally and in writing to stakeholders, team members, and leadership

You’ll need to have: 

• Six or more years of relevant experience required, demostrated through one or a combination of work and/or military experience, or specialized training.

• Experience in program and/or project management.

• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following: 

• An MBA, or an M.S. in a related field.

• Project Management Professional (PMP) certification, VLSS certification in Green Belt or Black Belt.

• Experience working with external partners and/or vendors

• Advanced executive presentation skills including creating content and associated backup materials 

• Understanding of the financial planning and management process at Verizon.

• Self-motivated and able to work with minimal supervision.

• Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities.

• Strong verbal and written communication skills. 

• A team player orientation collaborating well with others. 

• A passion for delivering exceptional experiences to partners and consumers. 

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.