Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing...

We’re looking for you to bring the latest and greatest features to our customers-—and to help us tell the marketplace about what’s new and why they need to have it. You’ll put your analytical and marketing skills to work by studying the latest tech trends to identify what features people want and are going to want down the road. Collaborating with others, you’ll build the roadmap and drive the process from ideation through design and roll-out—and build compelling value messages along the way. Your focus will be on products, features, and services that solve customer challenges and help make people’s lives better.

• Working with the Product Owner and wider Product Management teams to understand customer needs and envision new product solutions for the various user personas we target.

• Writing Agile-based stories that conform to best practices including acceptance criteria, positive and negative paths, etc.

• Collaborating within your Cross Functional Team to produce workflows and market leading user experiences that are creative and easy-to-use which solve customer needs and market problems.

• Assisting with the planning and prioritization of new features.

• Coordinating communication across teams (e.g. Product Management, Engineering, and Development) and providing status updates on projects.

• Assisting with product documentation during the Go-to-Market process for new features.

• Assisting with other Product Management responsibilities as needed.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for…

Understanding what customers will want next is your driver. You are creative but balance that with your practical business side. You can juggle several projects with tight deadlines and not drop any balls—while also keeping your eye on the big picture. An environment with lots of competing priorities and new challenges every day is where you thrive. With a knack for working with different types of people, you inspire others to do their best work and carry out your vision.

You'll need to have:

• Bachelor’s degree or four or more years of work experience

• Ecommerce or online experience

• Experience in improving customer experience

• Four or more years of relevant work experience

• Knowledge of modern development technologies and languages

• Strong communication skills with the aptitude to convey complex data concepts in business terms

Even better if you have one or more of the following:

• A degree in Computer Science or a similar discipline.

• Two or more years of experience as a Business Analyst or Associate Product Owner in a technical environment creating superior user experiences for Mobile and Web-based products.

• Excellent interpersonal communication, presentation, and writing skills.

• Experience writing user stories and documenting requirements.

• Experience with Agile/Lean methodologies.

• The ability to take ownership and proactively work towards a solution.

• The ability to advocate on behalf of the customer.

• Attention to detail and strong organizational skills.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.