Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Part of Enterprise Platform Growth department within the newly formed Global Product Services division, the Strategic Payment Consultant APAC being is commercial arm of the Product team, in close partnership with sales teams and merchants.

Job Description:

What you need to know about the role

Be part of our Product & Growth Optimization department within the newly formed Global Product Services division. The role of Strategic Payment Consultant APAC is a commercial arm of the Product team working in close partnership with sales teams and merchants.

Meet our team

Working in a global matrix, this role will report directly offshore while firming close local partnerships across the APAC region. The team is critical to maximizing the value we deliver to our clients on an ongoing basis. The work enables PayPal to identify new value-add opportunities for existing clients and figure out how to build and deliver on those opportunities in partnership with Sales, Account Management, Product and Support. The work also supports go-forward solution selling efforts to new prospective merchants by deepening our understanding of target merchants and delivering product pitches of best platform fit.

Your way to impact

• This position is part of a team of payments experts who are responsible for making sure we deliver payment excellence for our enterprise merchant offering.

• Global role – interfacing with PayPal org/offices/teams and our clients and partners.

• Evangelize - Serve as a thought leader for enterprise merchants (merchant communication, conferences, partners, webinars etc.).

• Client aptitude - Direct involvement with global and large enterprise clients on an ongoing basis. Sales teams support and expert advice for closing deals with Large Enterprise Merchants with a focus in APAC.

• Distill the complex - Key contributor for training and education in areas such as payments and broader commerce ecosystem for rest of organization.

• A connector - Partner with Product and Engineering, Finance, Support, Global Sales, Professional Services, and Account Management, as well as leveraging external partnerships that are built over time, to deliver for our business.

In your day-to-day role you will

• Responsible for the delivery of key initiatives to expand our platform capabilities and ensure Sales and Accounts win/expand payment processing deals on a global level.

• Partnership development for new markets, platform solutions, and payment processing across the world as required to fill Platform needs.

• Influence the Platform’s product roadmap to meet the processing, payout, and mulit-lateral needs of merchants and marketplaces.

• Navigate the complicated compliance and rule frameworks for enterprise merchants and marketplaces processing so that PayPal stays well-managed and compliant as we scale our global business.

• Identify areas of opportunity that map well to our Platform solutions and features and deliver growth plans to capture the new opportunities.

• Ensure PayPal is seen as a thought leader in enabling global payments for large enterprises and marketplaces.

• Act as a payments expert for new strategic initiatives; currently this includes things such as Local Payment Method expansion, Omnichannel, and new ecommerce experiences, to mention just a few.

• “Harden” the systems we employ for the broader organization across a number of areas such as Regulations, compliance, Legal, Scheme rules, Sales motions, and Upselling.

What do you need to bring

• At least 10 years of experience in the payments industry, ideally on-line and in large enterprise card and payment processing, in APAC and globally.

• At least 5 years experience in business to business sales and/or relationship building and business development

• Experience identifying, developing, and contracting Partner relationships for an enterprise

• Experience working with the processing and payout needs of Enterprise merchants and marketplaces would be a plus

• Experience in payment orchestration would be appreciated

• Advanced and eloquent communicator, able to speak to Product, Engineering, and Clients

• Experience with B2B and Product software, including: Powerpoint, Salesforce, Jira, Sharepoint, etc.

• Bachelors Degree required, advanced degree preferred

• Fluency in English required, at least one or more languages in APAC appreciated

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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