Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:

This is a unique opportunity to work in fintech and payments with a global brand driven by a mission to revolutionize commerce worldwide. Reporting to the VP of Cross Border Trade, this position is based in Singapore.

Job Description:

Your way to impact:

We are looking for a motivated and strategic professional to join our Cross-Border Trade (CBT) team. In this role, you will help define our global CBT strategy and lead high-impact programs that align cross-border initiatives with the company’s broader business goals. You will drive strategic initiatives and oversee program management across cross-functional teams and play a pivotal role in expanding our global cross-border payments footprint.

In your day-to-day role you will:

• Strategic Leadership: Serve as a trusted advisor to senior leadership, providing data-driven insights on cross-border topics through rigorous market research, competitive analysis, and industry benchmarking. Drive the development of strategic business cases, identifying high-impact initiatives and defining clear objectives that align with evolving market trends and business priorities. Lead analyses to evaluate opportunities, shape go-to-market strategies, and define actionable initiatives that support long-term growth and profitability.

• Cross-Functional Engagement: Partner closely with product, marketing, finance, commercial, and risk teams to align cross-border initiatives with broader business strategies, fostering strong relationships that drive program success. Act as the primary liaison between cross-functional teams and senior leadership, ensuring all stakeholders are informed and engaged. Provide regular updates on project status, challenges, and opportunities, and solicit input to create a unified approach to project execution.

• Program Management: Lead and manage multiple cross-functional projects with integrated milestone tracking and performance monitoring to ensure objectives are delivered on time, within scope, and budget. Build detailed project plans, timelines, and budgets while proactively managing resource allocation, identifying risks, and resolving bottlenecks. Track and evaluate OKRs and other critical success metrics, ensuring alignment with business goals. Foster accountability across teams with clear checkpoints and milestones, adapting plans based on performance insights and feedback for continuous improvement.

• Executive Reporting: Deliver high-quality, strategic reporting to senior management and C-level executives, providing in-depth insights into program progress, key accomplishments, and challenges. Present actionable recommendations for course corrections, ensuring transparency and alignment with business goals while enabling leadership to make informed decisions for strategic success.

What do you need to bring:

• Strong strategic thinking capabilities, with a proven track record of driving global growth initiatives.

• Proven experience leading complex strategic and operational initiatives, navigating technical, operational, legal, and business challenges.

• Demonstrated success in managing cross-functional projects from ideation to execution, utilizing project management and agile methodologies to ensure timely delivery of business outcomes.

• Exceptional communication skills, with the ability to engage technical and non-technical stakeholders and present compelling recommendations to C-level executives.

• Able to navigate ambiguity while developing solutions that drive effective results.

Desired Qualifications

• 10+ years of relevant experience in strategy roles (management consultant, corporate strategy & operations roles) in MBB and program management roles in fast-paced, matrixed organizations in a regional or global capacity.

• Bachelor’s degree in business, Finance, Economics, or a related field. An MBA or equivalent advanced degree is highly preferred.

• Experience in the financial services or digital payments industries is highly desirable.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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