Job Description

The Brand & Product Marketing team is responsible for designing marketing strategies to drive brand awareness, membership, product take-up, and member engagement. We partner with business units and channel teams to identify member and business needs and design marketing solutions. We develop and execute marketing programs for members and prospects by partnering across the marketing division to collaborate on marketing briefs, channel activation plans, and execution. We lead and manage agency partners in the areas of advertising, media, and sponsorships. 

The Summer Associate will have the opportunity to support Membership growth and Digital channel adoption.  

The Summer Associate will participate in a collaborative, team-driven network to bring cross-channel member-centric marketing campaigns to life. They will receive guidance and direction from the team and management. Utilize and further develop technical and soft skills, business knowledge, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures. 

The Summer Associate Program is a 12-week internship program beginning in May 2025 and ending in August 2025. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2025 or later.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Must be pursuing an undergraduate or graduate degree in Marketing, Advertising, Communications, Business, or a related field. 
• Advanced knowledge of Marketing and/or Advertising best practices and execution including brand strategy, positioning, and messaging
• Interest in financial institution communications, brand & product strategy, partnership development, and media program management.
• Advanced interpersonal, verbal, and written communication skills
• Exceptional organizational and project management abilities.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Effective research, analytical, and problem-solving skills
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines.
• Ability to exercise initiative and good judgment to make sound decisions.
• Ability to adapt to new technologies.
• Ability to provide exceptional customer service.
• Effective word processing and spreadsheet software skills.
• Effective organizational, planning, and time management skills.
• Ability to work independently and in a team environment; a self-starter who can begin work on ideas and take direction from teammates.

• Aid and support the implementation of brand strategies and campaigns to effectively communicate the company's vision, mission, and values.
• Assist with Membership and Digital growth activities. 
• Maintain brand consistency across all marketing and communication channels.
• Conduct market research and competitor analysis to identify brand positioning opportunities.
• Collaborate with cross-functional teams to ensure brand and product alignment and support for the company's goals.
• Track and analyze marketing performance, providing regular reports to internal stakeholders.
• Coordinate with internal and external stakeholders to ensure a smooth execution of marketing programs. 
• Tasks/assignments may include but are not limited to insight and campaign strategy development, brief writing, design, and copywriting collaboration, channel and target audience strategy, member and prospect research, presentation development, media analysis, and strategy, email performance audit and analysis, evergreen media asset audit and library creation.
• Monitor industry trends, market conditions, and competitor activities to identify emerging opportunities or challenges.
• Provide support to the Marketing Department’s Brand & Product Marketing team; depending on the level of expertise and prior experience, will own small projects and assist strategists with larger projects.
• Support marketing strategy and initiatives to help members, business units, and the credit union achieve goals.
• Assist and collaborate with various levels of Marketing staff to accomplish tasks/assignments.
• Perform Marketing-specific research and analysis, which may include quantitative and/or qualitative analysis.
• Maintain professionalism in all interactions, placing member service as a priority.
• Provide comprehensive day-to-day operational support.
• Process and update data in Marketing automated systems; may generate, analyze, write, and deliver Marketing reports.
• Perform other duties as assigned.