Job Description

Within Navy Federal, the Savings & Membership Department (SMD) drives the identification of new and innovative ways to inspire and enable a better financial future for our members by focusing on their Lifetime Journey, Money Management, and Money Movement. Digital Payments is a division of SMD that is tasked to shape products providing personalized, scalable, and secure Money Movement experiences that continuously exceed members' evolving payment expectations.

The Summer Associate will join the Digital Payments Product Strategy and Portfolio team which works to 

develop and execute strategic forecasts, action plans, department policies, standards, and processes centered around Payment solutions. As a member of this team, the associate will work with current strategists, as well as internal and external stakeholders, to ingest and analyze information to influence our portfolio of current and future products Navy Federal provides to its members, including ACH, Wires, Zelle, Faster Payments, and more. Be a part of shaping the future of payment products that you, and many others you know, will use today, tomorrow, and years to come!

The Summer Associate Program is a 12-week internship program beginning in May 2025 and ending in August 2025. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2025 or later.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Experience with research, analysis, and data manipulation
• Knowledge of, or experience using, data and analytics tools such as PowerBI, Databricks, SQL, SPSS Modeler, R, Tableau, or equivalent
• Strong communication and presentation skills
• Ability to work effectively both independently and in group settings
• Strong strategic, critical, and analytical thinking skills
• Basic knowledge of financial services/payments is a plus

• Assess the competitive landscape of competitor products and services including potential disruptive technologies
• Evaluate and improve the team's best processes to pace or lead the greater marketplace
• Collaborate with multiple stakeholders across the organization to build new relationships as well as influence new behaviors
• Develop recommendations for strategic initiatives or products for the Digital Payments space based on research, findings, data, and other empirical evidence
• Develop high-level roadmaps and/or detailed action plans as applicable
• Develop and present proposal on findings from analysis and research to management up to and including senior executives
• Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team