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Job Snapshot
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Employee Type:
Full-Time -
Location:
Memphis, TN -
Experience:
Not Specified -
Date Posted:
11/15/2024
Job Description
Hybrid Work Schedule: This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In-office days will be 3 days per week in our Memphis, TN Corporate Office.
Job Summary
Provides direction, leadership and support for assigned department in Operations. Implements business plans and ensures policies and procedures are followed. May be accountable for various projects to improve efficiency and drive productivity and quality within their area. Individuals at this level should have a broad understanding of the different areas of Operations. Contact with internal and external customers will be required to identify, research, analyze and resolve issues. Monitors productivity and service levels using the various reports available. Strong people leader to provide coaching, development and performance management.
Essential Duties and Responsibilities
Job Requirements
Knowledge, Skills, and Abilities
Knowledge of
Investment concepts, practices and procedures used in the securities industry
Financial markets and products
Skill in
Interpreting and applying policies and procedures
Establishing operational objectives
Implementing processes and procedures for efficient and timely work flow
Promoting effective coordination between work groups
Preparing operational budgets
Ability to
Learn the concepts, principles and practices of assigned functional area
Plan, assign, monitor, review, evaluate and supervise the work of others
Coach and mentor others
Identify training needs and develop subordinates
Balance conflicting resource and priority demands
Partner with other functional areas to accomplish objectives
Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
Incorporate needs, wants and goals from different business unit perspectives into operational processes
Communicate effectively, both orally and in writing
Work independently as well as collaboratively within a team environment
Lead others in providing a high level of customer service
Establish and maintain effective working relationships at all levels of the organization
Educational/Previous Experience Requirements
Education/Previous Experience
Bachelor's degree in a related field or an equivalent combination of education and work experience.
Three (3) or more years%26rsquo experience in financial services / operations including one (1) year as team lead or leadership experience in a financial or service organization.
Licenses/Certifications
SIE required provided that an exemption or grandfathering cannot be applied.
Series 99, or ability to obtain within 120 days (as required by FINRA) may be required depending on assigned functional area. Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination.
Licensing may be required (Series 7, 24) depending on assigned functional area.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
