Job Description

Senior Citrix Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Top Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is seeking a highly skilled Senior Citrix Engineer to provide ongoing support for the Department of Homeland Security (DHS) on their Homeland Enterprise Information Technology Secure Services & Support (HEITS) team to ensure the implementation, management, and optimization of Citrix environments. We are searching for a qualified candidate to bring their expertise in Citrix Virtual Apps and Desktops, Citrix ADC (formerly NetScaler), and a strong background in systems administration, networking, and troubleshooting. As a Citrix Engineer, you will be responsible for the design, deployment, administration, and support of Citrix environments to ensure high availability and excellent end-user performance.

Responsibilities:

1. Citrix Virtualization Environment Management:

• Design, implement, and maintain Citrix Virtual Apps and Desktops environments.
• Administer Citrix ADC/NetScaler for load balancing, application delivery, and secure access.
• Configure and manage Citrix policies and profiles to enhance user experience.
• Stay up-to-date with the latest Citrix technologies, patches, and updates.
• Plan, test, and implement system updates and patches to maintain environment stability and security.
• Implement and maintain security measures, including SSL encryption, secure tunneling, and multi-factor authentication for Citrix environments. Ensure compliance with internal and external standards.

2. Installation and Configuration:

• Install and configure Citrix servers, delivery controllers, Citrix StoreFront, and Citrix Receiver.
• Configure and troubleshoot Citrix License Server, Citrix Studio, and Citrix Director.

3. Troubleshooting, Issue Resolution, Disaster Recovery:

• Resolve Citrix environment issues related to user access, application delivery, performance, and security.
• Perform root-cause analysis of incidents and implement proactive solutions.
• Assist end users with Citrix-related issues, including login issues, application access, and performance degradation.
• Participate in capacity planning activities to ensure sufficient infrastructure is available to support end-user requirements.
• Design and implement disaster recovery and business continuity plans for Citrix environments.

4. Performance Monitoring and Optimization:

• Use monitoring tools (such as Citrix Director, Citrix Analytics, and third-party monitoring tools) to monitor Citrix performance.
• Identify performance bottlenecks and recommend solutions to optimize the Citrix environment.

Qualifications:

Required: 

Clearance: Must possess a US Top Secret Clearance

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Experience:

• 6-10 years of experience working with Citrix Virtual Apps and Desktops, Citrix ADC, and other Citrix technologies.
• Strong knowledge of Windows Server, Active Directory, and related IT infrastructure technologies.
• Hands-on experience with Citrix Cloud, Citrix Workspace, and Citrix Secure Workspace Access.

Certifications:

• Citrix Certified Expert – Virtualization (CCE-V) or Citrix Certified Associate – Virtualization (CCA-V) preferred.

Technical Skills:

• Strong understanding of Citrix infrastructure components, including Delivery Controllers, StoreFront, Citrix Receiver, Citrix ADC, and Citrix Director.
• Advanced knowledge of TCP/IP, DNS, DHCP, and networking protocols.
• Expertise in scripting (PowerShell, VBScript, etc.) for automation and troubleshooting.
• Experience with Hypervisors like VMware, Hyper-V, or XenServer for virtual environments.

Soft Skills:

• Excellent problem-solving; troubleshooting; communication; documentation skills
• Ability to work well under pressure and in a fast-paced environment, independently and with team

Desired:

• Citrix Certified Administrator (CCA) for XenApp/XenDesktop; certifications in related technologies (VMware, Microsoft, Networking)
• Familiarity with Citrix Cloud integration

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$74,600-$156,700

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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