What you’ll be doing...

As a Quality Assurance Specialist for Global Sourcing, Supply Chain and Sustainability, you will support the Business Process Architect (the Business Process Architect leads creating or updating business processes and complimenting technology tools to support end-to-end operations) for master data management in one of our ERP systems (wSAP) that supports the wireless retail business. You will lead the quality and testing effort to integrate the design to the business operational process.  This includes understanding the operational process and the technology design, test script development including regression, negative testing, and end-to-end user acceptance testing.  You will lead the execution of testing, test script tracking, logging and tracking defects to resolution, metrics gathering and presentation, evidencing testing status and the production of test results for sign-off of code migration and implementation.  This includes knowledge transfer, documentation and training development to hand-off to the production support team.

You will be responsible to:

• Understand operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability

• Work with internal and external teams to understand the test requirements, timelines and documentation needs for successful test cycles

• Identify, own, and drive testing for resolution to gaps in the lifecycle delivery processes, including test script creation and modifications and test data creation

• Test functionality on fixes, enhancements or new releases through the multiple test cycles covering system, integration, regression, negative and end-to-end user acceptance testing

• Create documentation related to upcoming functionality releases

• Create and deliver training to end users as needed

• Develop and deliver knowledge transfer, documentation and training to the production support team in advance of formal hand-off

What we are looking for:

You have a passion for ensuring that systems are error-free and you have a keen eye for detail. You enjoy working in a dynamic environment and can balance competing demands and priorities.

You'll need to have:

• Bachelor’s degree or equivalent work experience

• Experience in SAP application suites (SAP retail implementation, S4 HANA)

• Experience in participating on large cross functional teams with understanding of how business and technical requirements interweave to create product solutions

• Ability to manage and balance business and technical requirements

• Experience in communicating (written and spoken) highly technical, multi-faceted solutions to business partners in a simple, understandable manner

• Experience in troubleshooting and analyzing issues

• Experience in creating test scripts and test data

• Experience in all phases of technology testing (system, integration, regression, negative and user acceptance)

• Experience using Jira for testing and defect management

• Organized with an ability to manage competing priorities

• Experience using Google G-Suite Applications and Microsoft Office Applications

Even Better if you have:

• Ability to work independently and within a team in a fast-paced environment

• Strong interpersonal communication skills with ability to multitask